Frequently Asked ?
Questions about an item? Need size advice? Want Styling Tips? We are here to help!
Due to limited business hours, the best/quickest way to get in touch is by sending a message on our Facebook or Instagram pages!
Due to limited business hours, the best/quickest way to get in touch is by sending a message on our Facebook or Instagram pages!
Sizes
What Size Do I Order?
All of our styles come from various designers, so sizes may vary. Most of our items run “true to size” (TTS). We know that every woman’s body has its own unique shape. If you are curious about how a product is fitting, we can assist you to make sure you get the size that best fits your body type & style. Please contact us with any questions!
All of our styles come from various designers, so sizes may vary. Most of our items run “true to size” (TTS). We know that every woman’s body has its own unique shape. If you are curious about how a product is fitting, we can assist you to make sure you get the size that best fits your body type & style. Please contact us with any questions!
Sold Out Items
An item is sold out in my size online. Do you have my size available in-store?
No, our online and in-store inventory are shared so what is available online represents what sizes are available in-store, too.
Will you restock an item after it sells out?
Short answer, No. Our goal is to bring our clients a variety of different product, rather than a quantity of the same product over and over again.
If an item is in high demand, we will look into a re-order if the vendor is not already sold out.
No, our online and in-store inventory are shared so what is available online represents what sizes are available in-store, too.
Will you restock an item after it sells out?
Short answer, No. Our goal is to bring our clients a variety of different product, rather than a quantity of the same product over and over again.
If an item is in high demand, we will look into a re-order if the vendor is not already sold out.
Gift Cards
I received a gift card for Kiki’s Boutique. Am I able to use it for online purchases?
Yes!
Yes!
Holds
Am I able to put an online item on hold in-store?
Some of our items are exclusive online deals, some items are sold both in-store and online, while others are available in-store only.
Therefore, we are unable to hold items while they are available for purchase on our site.
Some of our items are exclusive online deals, some items are sold both in-store and online, while others are available in-store only.
Therefore, we are unable to hold items while they are available for purchase on our site.
Orders
Can I Place An Order By Phone?
Absolutely! During business hours on Thursday-Saturday call 814-506-9460.
It helps if you have the product name(s) you’re interested in ready before you give us a call.
What Payment Options Do You Accept?
When you check out, you’ll have the option to pay with any major credit card provider including Apple Pay.
How Can I Use A Gift Or Promo Code?
When you start the checkout process, enter your code in the box that says “Add Coupon”.
How Can I Change Something On My Order?
Sometimes things go wrong and you need to cancel or change an order.
Please contact us ASAP at 814-506-9460, so we can catch it before it ships. If it is after business hours, please email shopkikisboutique@gmail.com or DM on social media.
What Happens If There Is An Error Message On My Order?
Don’t keep trying to checkout, as your card could end up getting charged more than once.
If you’re having issues checking out, call us right away so we can assist you with your order.
When Do I Get An Order Confirmation?
Right after you order, you should get an email confirmation letting you know we’ve received your order. You’ll also get an email as soon as we ship everything out.
If you don’t receive anything within 24 hours, please call or email for help!
Absolutely! During business hours on Thursday-Saturday call 814-506-9460.
It helps if you have the product name(s) you’re interested in ready before you give us a call.
What Payment Options Do You Accept?
When you check out, you’ll have the option to pay with any major credit card provider including Apple Pay.
How Can I Use A Gift Or Promo Code?
When you start the checkout process, enter your code in the box that says “Add Coupon”.
How Can I Change Something On My Order?
Sometimes things go wrong and you need to cancel or change an order.
Please contact us ASAP at 814-506-9460, so we can catch it before it ships. If it is after business hours, please email shopkikisboutique@gmail.com or DM on social media.
What Happens If There Is An Error Message On My Order?
Don’t keep trying to checkout, as your card could end up getting charged more than once.
If you’re having issues checking out, call us right away so we can assist you with your order.
When Do I Get An Order Confirmation?
Right after you order, you should get an email confirmation letting you know we’ve received your order. You’ll also get an email as soon as we ship everything out.
If you don’t receive anything within 24 hours, please call or email for help!
